Frequently Asked Questions & What To Expect From Laser Cutting

How Can I obtain a quotation?

Simply email laser@candgengineering.com or use the contact us facility on the website. Remember to include the material, thickness and quantity required, please include a drawing/sketch, also an indication of the size the part should be is really helpful. Put simple, we really need something to quote from. 

What are the best files to send to obtain a quotation?

A 1:1 in mm DWG and or DXF are perfect and allow us to quote quicker as these files can be imported directly into our quoting software. For simple items we can work from pencil sketches, PDF, Jpegs ETC providing all the relevant dimensions are noted on the drawing, to enable us to draw the item in CAD. For more complicated and unique designs we can sometimes convert PDF and Jpegs. Jpegs need to be high resolution and only be drawn with a hairline and contain no fill. Some software like sketch up and adobe illustrator do allow you to export as either DXF or DWG.

Can you give me a ballpark price over the phone?

No sadly not, Laser cutting costs are based on many factors and are not priced solely on material size. We will need all the information in an email.

How long will my order take to process?

Orders generally take 2 – 5 working days from date of order to process. But it will really depend on many factors.

Do you have a minimum order charge?

No we have no minimum order quantity or spend, but unit prices will reduce on higher quantities.

Can I have a sample?

Yes, if producing a volume order we can provide a sample made from your artwork for you to prove. We do charge for this as there is setup and laser time involved. If you then proceed with the volume order then we credit part of this payment against the quantity order.

Do you hold all materials in stock?

Yes we generally keep the most commonly used materials in stock and receive next day deliveries from our suppliers.

I cannot use CAD software. Will C&G draw it for me?

Yes we can but you will need to supply all the information required to do this.

Does C&G only offer laser cutting?

As well as Laser cutting we can also offer bending/folding, welding and fabrication, powder coating, tapping and countersinking. We are always happy to try and help where we can so please ask if you think we may be able to help.

How can I pay if I want to proceed with a quotation?

We accept debit/credit cards by calling 00353 45 868456 & Bacs (bank transfer).

How large can my item be?

Our laser bed size is 3m x 1.5m but a slight border needs to remain so the laser does not go off the edge of the sheet.

Can I supply my own material?

Yes we are happy to cut free issue material providing it is suitable for our laser.